Car Workshops3 min read
Car workshop: the job card, the parts and the next service
By the 1point Team
The situation
A car workshop with 6 mechanics services and repairs about 15 cars a day.
Before: a typical week
Job cards are on paper. Customers call all day to ask whether their car is ready. Parts are taken from the shelf without being recorded, so stock surprises are common.
Invoices are written by hand from the job card, and nobody follows up when the next service is due.
After: with AI agents
- A digital job card records the problem with photos, and extra work is sent to the customer for approval
- Customers get WhatsApp updates, including “ready for collection”
- Parts used are deducted from stock, with reorder suggestions before anything runs out
- The invoice is generated straight from the job card
- Next-service reminders go out based on date or mileage
What changes
Fewer phone calls, no unbilled parts, and customers come back for their next service because someone reminded them.
Illustrative story based on common situations in Singapore SMEs. Every business is different, so we assess yours before recommending anything.
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